Privacy Policy

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Big Country Outdoor Superstore Inc.

April 1, 2010

This Privacy Statement sets out the manner in which Big Country Outdoor Superstore Inc (Barton’s) collects, uses, discloses and otherwise manages the personal information of its customers, including the privacy practices of our retail store and website located at www.bbcoutdoors.ca.

If you have questions or concerns regarding this Privacy Statement, you should first contact us via e-mail at bartons@telus.cnet or by calling 1-866-539-5414. If you prefer to write us, our postal address is below.

Barton’s Big Country Outdoor Superstore

9927 – 116^th Avenue

Grande Prairie, Alberta

T8V 2N7

Barton’s Privacy Statement will inform you about:

• What personal information is being collected and used?
• With whom does Barton’s share your information?
• How to access, update, or correct your personal information?
• What information will be disclosed if required by law?
• What are cookies and how does Barton’s use them?
• What choices are available to you regarding the collection, use and disclosure of the information and how you can correct any inaccuracies in information?
• What kind of security procedures is in place to protect the loss, misuse or alteration of information under the control of Barton’s?

Privacy

What personally identifiable information is being collected and used?

In general, you can visit our website without telling us who you are or providing us with any personal information. However, in order for us to provide you with the products or services that you have requested, you may be asked to provide us with personal information. For example, when you order a product, we may ask you to become a registered user of our website, during which you will be asked for your name, shipping and billing addresses, your e-mail address, and your telephone number. We may also collect the name, address and telephone number of the person to whom the items are to be shipped (if different than the purchaser). Third-party shipping information shall only be used for the purpose of processing and fulfilling the order. The information we collect is used to process your order and provide you with the products and services you have requested. You do not have to provide us with any personal information when you purchase products at our retail store by cash.

If you use a credit card to purchase a product online or in-store, your payment card related information and your signature will be collected for the purposes of processing your payment. If you pay for a purchase by money order or cheque, the name, address, e-mail address and telephone number of the purchaser will be collected in order to identify you and contact you regarding your payment, if necessary.

If you request to receive our e-mails, newsletters, or other marketing materials we may collect your name, address, telephone number and e-mail address. If you wish to stop receiving any of these materials, you may contact us at 1-866-539-5414, sending us an e-mail at bartons@telus.net, or writing us at the postal address provided above.

If you request, we may make your postal mailing address information available to affiliated companies of Big Country Outdoor Superstore Inc. or to other direct mail companies who we believe may have products and services of interest to our customers, for the marketing purposes of those companies. If you wish to stop receiving any of these materials, you may contact us at 1-866-539-5414, sending us an e-mail at bartons@telus.net, or writing us at the postal address provided above.

If you contact our customer service representatives by telephone or e-mail we may collect your name, address, telephone number and e-mail address. We may store a record of your request/inquiry along with your name, address and other personal contact information you provide to assist you in the future and to improve our products and services.

If you provide us with your e-mail address when you purchase a product or service, you may receive messages about your order status, issues regarding the operations of this website, and messages from affiliates of Big Country Outdoor Superstore Inc. and other companies with operational relationships to Bartons.

When purchasing on our website or through our retail store we may request your telephone number or facsimile (FAX) number; and, if you provide it, you may receive telephone or FAX contact from us with information regarding your orders.

We may post customer testimonials on our website which may contain personal information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial.

When you order a gift certificate or gift card we collect information regarding the amount of the gift certificate/card and information you may provide about the recipient such as the name, address and telephone number of the party receiving the gift certificate/card as well as any message you provide on a gift certificate/card. This information is only used for the purpose of processing and fulfilling your gift certificate/card order.

In connection with a job application or related inquiry, we collect certain personal information you provide about yourself, such as that contained in a resume or similar employment-related materials. We use this information to process and respond to your application or inquiry.

In addition, our Web servers track various technical details about your visit, such as your computer's IP address, page requests, browser type, operating system, referring page, and average time spent on the website, however that information does not typically contain any personal information about you. We use this information to monitor and improve our website.

With whom does Barton’s share your information?

Except as otherwise set out in the Privacy Statement, we will not disclose, trade, rent, sell or otherwise transfer your personal information without your consent.

In order to operate the Barton’s website and in order to provide you with the products and services you have requested, we occasionally need to share information with our affiliates and other third parties who provide services on our behalf. We may transmit your personal information to service providers who assist us in processing orders, shipping products to you, processing your payment information, conducting surveys, on and offline sweepstakes, processing job applications, and sending you e-mails and newsletters. Your personal information may be stored and processed within Canada and the United States by our affiliates and other third party service providers. Our service providers are required to implement measures to safeguard your personal information, use it only in compliance with applicable privacy laws, and are prohibited from using or disclosing your personal information for any purpose other than providing the services on our behalf or as otherwise legally required.

How to access, update, or correct my personally identifiable information?

If you are a registered user of our website, you can manage many aspects of your registration information online. For security reasons, however, some parts of your personal information may not be changed online and may require you to call or write to us in order to verify your identity before such changes can be made. The online registration area will also permit you to exercise control over the use of your e-mail address, allowing you to opt-out of future e-mail messages from Barton’s. If you prefer to manage your personal information via other means, or if you would like to access, update, or correct any of your personal information we have in our possession, you may contact us at 1-866-539-5414, sending us an e-mail at bartons@telus.net, or writing us at the postal address provided above.

What information will be disclosed if required by law?

If required by law, we may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. Barton’s and our service providers must provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by law. We may also disclose personal information to assist us in collecting a debt owed by you, or otherwise where necessary for the establishment, exercise or defence of legal claims.

What are cookies and how does Barton’s use them?

A cookie is a block of text placed in a file on the user's hard drive by a website you've visited. These types of cookies cannot identify an individual user specifically, such as by name or address, unless the cookie data is attached to personal information such as online registration. Barton’s uses cookies to observe our site visitor's navigation throughout the site. This helps us identify ways to improve the shopping experience.

Barton’s also uses a session cookie, which is a piece of identification between your browser and our server, which helps to do things like keep track of the items in a user's shopping cart, and other information. The shopping cart cookie is saved for a designated period of time in case the users' session expires or they return to complete a purchase within that time frame. You may set your browser to notify you when you receive a cookie. However, should you decide not to accept cookies from the Barton’s website, you may limit the functionality we can provide when you visit our website.

What choices are available to you regarding the collection, use and disclosure of the information?

If you do not want to receive e-mail from us in the future, please let us know by calling 1-866-539-5414, sending an e-mail to bartons@telus.net, or by writing to us at the above postal address and telling us that you do not want to receive e-mail from our company. If you receive an e-mail from Barton’s and do not wish to receive future e-mails you may also utilize the opt-out link provided within the e-mail to remove your name from the e-mail list.

With your consent you may also receive e-mails from us containing information about new products and services or upcoming events. You may modify your e-mail preferences by calling 1-866-539-5414 or, if you are a registered member at www.bbcoutdoors.com, you may change them in the "Your Account" section.

On occasion, we may make our postal mailing address lists available to affiliated companies or to other direct mail companies who we believe may have products and services of interest to our customers, for the marketing purposes of those companies. We will only share your personal information with those companies for such purposes if we have received your prior consent. If we obtained your consent and you no longer wish to receive postal mailings from Barton’s, its affiliated companies, or third-party organizations, please let us know by calling, sending an e-mail, or writing to us at the above postal address. Please provide us with your exact name, postal address and the list you wish to be removed from, so that we can be sure your information is removed from future mailing lists.

Security

What kind of security procedures are in place to protect the loss, misuse or alteration of information under the control of Barton’s?

Barton’s values your business and is committed to doing everything possible to make our online ordering process secure. We have implemented measures in an effort to maintain the security of the personal information in our custody and control, including providing access to personal information to only those employees and authorized service providers who require such information for the purposes described in this Privacy Statement. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. Unfortunately, no collection or transmission of information over the Internet can be guaranteed to be 100% secure, and therefore, we cannot ensure or warrant the security of any such information.

Due to various legal and record keeping requirements, we may be required to maintain records about your purchases or other activities on the Barton’s website. Your personal information will be retained for as long as it remains necessary for the purpose stated in this Privacy Statement or as otherwise required or permitted by law.

Secure Ordering Process

Any credit card information you enter on our site is encrypted by industry-standard protocol, SSL (Secure Sockets Layer). The Barton’s website uses SSL to communicate with secure browsers like Netscape, Mozilla, Firefox and Internet Explorer.

If you are still unsure of giving your credit card over the Internet, please feel free to phone, fax, or mail your order to us. For telephone ordering or assistance, please call 1-866-539-5414. Our fax number for orders is (780) 402-7777. Or, send your order to:

Barton’s Bug Country Outdoor Superstore

9927 – 116^th Avenue

Grande Prairie, Alberta

T8V 2N7

If you have any further question regarding your online security, please contact us at 1-866-539-5414 or e-mail barton’s@telus.net

Third Party Links

Our website may contain links to other sites that we do not own or operate. Also, links to our website may be featured on other websites on which we advertise. Except as provided herein, we will not provide any of your personal information to these third parties without your prior consent. We provide links to third party websites as a convenience to the user. These linked websites have separate and independent privacy policies, which we recommend you read carefully. We may not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose and otherwise treat your personal information

Children

If you are under the legal age of majority within your jurisdiction, you are welcome to browse our website. However, you are not permitted to use any of the features of our site that require the collection of any personal information. If we determine that we have erroneously collected information from an individual who is not a legal adult, we will immediately undertake to delete that data from our records.

Changes in this Privacy Statement

We reserve the right to modify this Privacy Statement at any time, so please review it frequently. If we make material changes to this statement, we will notify you here, by e-mail, or by means of a notice on our home page. We will use and disclose your personal information in accordance with the Privacy Statement in place at the time of collection of such information, or as you otherwise consent or permitted by law.